Our furniture is made to last a lifetime, but we also know that with daily life, a little wear and tear will naturally occur. our manuals equip you with the right knowledge to look after your piece, keeping it in tip-top condition for many years of enjoyment.
Our different upholstery fabrics
Our upholstery fabrics are free of dangerous chemicals and almost all are certified according to STANDARD 100 by OEKO-TEX®. Read here how to care for and maintain your furniture, whether it is wool, velvet or cotton.
It is natural for wool to form some minor wrinkles when used, as wool is a stretchy natural material. If wrinkles have formed on your wool fabric, the fabric will contract if you moisten a tea towel with demineralised water, place it on the sofa and heat the tea towel with i.e. an iron at low heat or a hair dryer. Alternatively, you can moisten a tea towel and leave it on the wrinkles overnight. When the wool fabric dries, the wool fibres will contract once again.
Cotton is made from natural fibres that are more sensitive to light and heat. Therefore, it's a good idea not to place the furniture in direct sunlight as it may cause fading over time. Lighter colours fade less than dark colours, so you should consider your colour selection and placement carefully. Look for the level of light fastness that indicate if the fabric can withstand more or less light. The higher the number, the better the fabric can withstand light and heat.
Press marks may occur on the velour, where the pile has been squashed flat either during transportation or in use. This is quite normal for velour and should not be considered as a defect. To help restore the original surface, you can take a clean, neutral-coloured piece of fabric that is warm and moist and lay it on top of the velour for an hour. The moisture helps to lift the pile again. You can also use a soft brush with distilled water, but be careful not to use too much water. It only needs to be damp. Do not rub the velour. Light stroking is often enough to restore the original surface again.
100% Natural leather
We only use traceable leather variants to ensure quality and transparency. Our leather comes from European cattle and is of the highest quality, and every single piece is meticulously checked for defects, pressure marks and other defects, which ensure that the furniture you take home is of the highest quality.
Please note that when you start using your new furniture, the leather will seem relatively tight. As it is a stretchy, natural material, the leather will expand with use and leave small, natural folds. This will typically happen within the first month, depending on how much you use your furniture. The leather will subsequently expand to a lesser extent.
Every leather hide is unique and may therefore have some natural markings or slight variations in colour. Our craftsmen utilise the natural grain of the leather when upholstering our furniture and use their skill to reveal the full character and beauty of the material. In day-to-day use, leather does not require much maintenance; periodic dusting with a soft, dry cloth should suffice. It is important to avoid placing leather sofas near heat sources or direct light.
Woods / Veneers / Lacquered Surfaces
Our wood and laminate are carefully selected and meet the highest standards of quality and sustainability. Therefore, most of our wood is also FSC™-certified to ensure responsible, sustainable forestry worldwide. This is where you can learn more about our different wood and laminate variants as well as proper care.
By dusting regularly, the beauty of Natural woods, veneers & lacquered finishes will be preserved. In this way, individual spots on the furniture will in all probability not stick persistently.
To remove stubborn soiling, a small amount of furniture polish should be used in conjunction with a soft humid cloth. Drops of water or alcohol must be quickly wiped away as they can attack the finishes and cause stains. Aggressive cleaning agents should never be used since they generally contain solvents or chemical substances which attack the lacquered finishes or can even damage them irreparably.
Keep wood furniture away from direct sunlight and vents to prevent moisture loss and fading. Use felt on accessories that you place on your furniture for decoration to prevent scratching. Use placemats and coasters under hot and cold items such as plates and glasses to prevent rings in the wood. Always wipe up food and liquid spills immediately.
FENIX® laminate is an Italian laminate with a soft and sealed surface, which prevents bacteria and dirt from settling on the surface. When you brush your fingers over the silky-soft table top, no prints or streaks are left behind.
HPL laminate is a high-pressure laminate that is incredibly resistant. This makes it ideal for busy homes and has also been tested for public use.
It is always best to rotate your rug every 4 months in high traffic areas to maintain the quality and prevent crushing of the pile. This will also help to prevent discolouration or fading from areas in direct sunlight.
Please be advised that once the rug is delivered and unwrapped, indentures/folds will take up to 3-4 weeks to disappear. In some cases, the rugs may need to be rolled the opposite way, to lay flat once placed.
An underlay or anti-slip is recommended for all rugs. Underlays can aid in the prevention of damage and accidents as they prevent the slipping and sliding of the rug. An anti-slip also acts as a shock absorber during use and this can reduce wear, extending the longevity of your rug.
Vacuuming is the best way to attempt to clean a mattress yourself. Do not use any type of dry cleaning fluid as it can damage the foam and other materials in your mattress.
We do suggest rotating the mattress occasionally to help prevent body impressions from forming on the mattress. Having proper support under your mattress will help prevent impressions as well and is also required by most bedding manufacturers for warranty purposes. (Body impressions are normal and are not considered a defect by most manufacturers )
Lamps/bulbs are not provided. Please check with your Sales Advisor on which lamps are appropriate. When connecting chandeliers or lamps to lighting control systems please check with an electrician in regards to their compatibility.
Marbles & Natural Stones come in many natural colours and each presents natural veining. The colouration and veining are all determined by the minerals present during formation. Veining can often provide a certain inconsistency in the surface texture of your table top and might even require some fill to be used. These variations and natural markings are to be expected.
You can re-polish your surfaces with a coat of natural paste wax as desired. This will restore the shine and protect the surface. As you would with a fine piece of wood furniture, always use placemats, coasters, and trivets and clean any spills immediately with clear water and wipe with a dry cloth. Regular rubbing alcohol is a perfect product to use for day-to-day cleaning.
Steel, tempered glass and mouth-blown glass
Our glass is either tempered or mouth-blown. Glass and stainless steel create different looks, but are both characterised by being solid materials that are easy to maintain.
We use tempered glass for coffee tables and doors for cupboards and suchlike. Mouth-blown glass is a technique used when producing home accessories such as glass, vases and suchlike.
Glass is a natural material and is naturally durable and easy to maintain. Our different types of glass range from tempered glass to mouth-blown, and each type offers different qualities. But all of them can be easily wiped with a wet, wrung, clean cloth when cleaning the glass surface.
Glass is a versatile material that can withstand almost all chemicals, acids, liquids and similar cleaning products. Cleaning with a clean, well-wrung cloth will extend the life of your design. Never use abrasive cleaners or cream, as they can make the surface dull and create scratches.
Stainless steel is a durable and elegant material that unites practical and aesthetical elements. Our metals are either lacquered, chrome plated or brass coloured. All surfaces are easy to maintain and durable.
Steel creates a raw and classic expression that is the epitome of exclusivity and elegance. This high quality and good reputation makes steel a unique material that will keep looking beautiful for generations to come. Most of our steel is also of the highest quality and used by the most skilled professionals in the industry, and these are also the craftsmen and manufacturers we use when making designs in steel. Therefore, our steel is a guarantee of durable exclusivity of the highest calibre.
Steel doesn't require much maintenance, and wiping with a damp cloth is usually enough to remove any. dirt. Whichever surface treatment you choose, the material will last you for many years. Don't use an abrasive powder or sponge as this can scratch the surface.
Ceramic Table Top
Ceramic tabletops are considered a highly durable material that is ideal for all year round use indoors. Made from natural materials, ceramic tabletops create tone and texture variations that make each piece unique and can differ from table to table. Ceramic tabletops are UV and heat resistant, resistant to water absorption, and resistant to most indoor elements.
Handling Your Ceramic Table Top
Ceramic is a strong material but it is important to handle your tabletop with care. Avoid putting pressure on the edges to laying it down with force. Always hold the ceramic tabletop in a vertical position using two people with caution when moving the piece.
Carrying the tabletop horizontally is not recommended as it can put stress on the middle section of the tabletop causing possible cracks and weakening of the internal structure. Although ceramic is a strong material it is not designed to take heavy weight that can damage the tabletop over time.
Cleaning & Maintenance
In order to prevent any dirt it is necessary to keep the surface of the ceramic tabletop clean. Although dirt will not penetrate into the ceramic material, cleaning any debris with a microfiber cloth that is gentle on the surface will keep your piece in excellent condition.
Most stains can be cleaned with warm water and a neutral detergent. Severe spillages should be cleaned immediately to prevent irreparable staining. We recommend wiping down your tabletop after each use to keep your piece looking good and performing a deep cleaning a couple times a year.